More About Los Angeles Gastroenterology Institute
LA GI is committed to providing our patients with the safest, highest-quality, most-satisfying care possible. There are many factors that patients and their families consider when choosing a specialist, but, ultimately, none are more important than the quality of patient care and the satisfaction experienced by both the patients and their families. That’s why we follow strict quality and safety practices throughout our entire center, monitor our staff’s compliance with these practices and continuously seek ways to improve.
Our gastroenterologists are local leaders in establishing and improving health care quality and safety . We have implemented all the state of the art practices at the centers and hospitals where we are affiliated.
Another major part of our commitment to improving quality is our pledge to share our performance data and provide clear explanations of what these measures mean. This includes data provided by nationally recognized third-party organizations that measure quality and safety, such as The Joint Commission, Centers for Medicare and Medicaid Services (CMS) and other credentialing boards. We do this not only to show how well we compare with our peers, but also to show our commitment to being open and honest with our patients and their families.
We encourage patients to review our performance, or, for that matter, any GI group they are considering for their care.
Our GI physicians not only perform their procedures at ambulatory surgery centers (endoscopy centers) , we are also the ones who have established the endoscopy programs and guidelines at these centers. In addition, we are also the directors of the centers where we perform our cases. This ensures that our patients receive care at the highest and safest level. Recent medical industry studies have shown that the disciplined application of certain safety practices can have a dramatic impact on patient outcomes and, consequently, overall health care costs.
Specialized Care Focused on You
Our gastroenterologists focus on you. Our goal is to make an accurate diagnosis quickly and get you feeling better as soon as possible.
Quality and Safety Protocols
Some quality and safety practices, such as hand-washing and scope cleaning processes are universally applicable, but specific conditions also require specialized care. That’s why we strictly follow condition/procedure-specific care protocols that are known to improve outcomes. Our scope cleaning and sterilization methods are very stringent. Our techs are trained to clean the endoscopes by the manufacturers. They are supervised by the lead surgical tech and the medical director.
Patient and Family Centered Care
We believe that providing a satisfying experience is a critical aspect of quality. That’s why we ask our patients to tell us about their total care experience – from the attentiveness of our nursing staff to the cleanliness of the rooms, efficiency of our surgery centers, and most important service and care with compassion and a smile.
Advancing Quality and Safety
Our determination to provide the best health care possible is exemplified by our high ratings and stellar reviews we consistently receive from our patients. We use this data with the singular purpose of improving quality and safety at the Los Angeles Gastroenterology Institute. We know that you have choices’ when selecting a gastroenterologist. We welcome feedback on our services. Please complete our feedback form on our site.
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